Choosing Wright Contracting ensures your project will be

built with Quality, Integrity and Dedication

Wright has built its reputation as a Premier Builder thru continuously providing the highest level of quality construction and services to our clients.  Wright has developed a detailed Quality Assurance / Quality Control program that is tailored to each project. Wright ensures client satisfaction through our solicitation of quality local subcontractors, whom we have built a relationship with on past projects, and who share our investment in a job well done.  Our subcontractors have come to expect our high level of involvement and zero defect policy.  Our system employs a triple take quality assurance system, which starts with the submittal stages for compliance with specifications, is revisited during a preinstall inspection and then followed with the final inspection after the installation is complete.  60 years and 800 projects under our belt, Wright Contracting deeply values our responsibility and relationships with our local community.  We exercise this responsibility through training of our employees, adherence to proven procedures, total commitment to meeting and exceeding customer requirements, and to maintaining an organizational culture that fosters continuous improvement.

Quality, Integrity and Dedication in more detail:

1. Philosophy

Wright believes that continuous improvement, open communication, close team work, and focused planning will enable us to provide services and buildings of the best value and the highest quality.  Our objective is to uniformly maintain and implement this philosophy at all levels of our organization allowing us to achieve our goal of client satisfaction.  Our diligence in customer satisfaction is part of the reason why 80% of our current workload is from past clients on a negotiated basis.

2. Personnel

Trained and educated employees are the foundation of a successful quality assurance program.  Wright achieves consistency, continuity, productivity and quality through education and retention of its employees.  We recruit the top graduates from leading engineering and construction management universities such as Cal Poly San Luis Obispo, Chico State University, and Harvard University.  The average term of employment is over 10 years, with several employees who have been part of the company for more than 20 years.

3. Training and Education

Improved performance is only possible with our constant training and education.  Monthly meetings are conducted both in the office and at the jobsite to continuously educate our employees and subcontractors on project requirements, standard procedures, jobsite specific objectives, as well as company policies and procedures.  Wright facilitates communication both internally and externally, and encourages sharing of information and experience.        

4. Teamwork

Each Wright team has a project manager acting as the primary point of interface with external team members. Every project manager works hand-in-hand with the project team in focusing on specific duties and responsibilities.  Depending on the size of the project, supplemental support may be provided for estimating, scheduling, mechanical and electrical systems, and overall quality assurance.  Only with teamwork can the collective abilities and talents of the team be utilized most efficiently and effectively.

5.  Document Review

Plans and specifications must be reviewed and coordinated on a weekly basis as they are developed from schematic design through completed construction documents. Facilitation of team interaction and analysis of ongoing documents is established and implemented to outline the following key objectives:

  • Client Requirements
  • Performance
  • Value
  • Function
  • Quality
  • Constructability

6. Submittal Data Review

The review of submittal data and shop drawings is one of the first steps in the quality control process.  During the construction phase, the information received from the subcontractors and suppliers for items to be installed into the project will be verified to meet the standards set forth in the Contract Documents.  Items such as dimensions (thickness, length, shape), ASTM/UL standards, test reports, performance requirements, color/texture, and coordination with other trades will be reviewed and verified carefully.  Each item on the shop drawings will be verified against the project plans and specifications.  Once the submittal data is meticulously reviewed, whether it is a set of shop drawings or some other form of submittal data, a determination is made on whether or not the data should be submitted for Architect’s review.  If acceptable, these shop drawings will be transmitted to the architect/engineer for further review.  If the data is deemed as “incomplete” by Wright, the originator of the submittal data will be required to resubmit correct or additional information.  A detailed submittal log will be kept and tracked throughout the project.

Once submittal information is approved by the Architect, it will be filed at the project site office.  Verifying that incoming materials meet contract requirements will be accomplished by using the data shown in the submittal information.  Information on the delivery tickets or the manufacturer’s information provided with the shipment will be compared to the information given in the approved submittal.  If all information is in agreement, then the material will be approved for off-loading at the storage site.  “Unapproved” materials will not be allowed to be off-loaded nor stored on the jobsite.

7. Recording Logs

Recording logs for Submittals, Requests for Information, Pending Change Orders, Change Orders, inspection reports and punchlists will be created and traced throughout the project.  All logs will be reviewed at the weekly Owner/Architect/Contractor meetings for any action. 

8.  Planning

Proper planning necessitates the collection of all known information, anticipated requirements, and specific client objectives.  This information helps to create an accurate master construction schedule, detailed MEP schedules and milestones for all critical activities.  This schedule is traced and updated on a weekly basis to monitor team progress and effectively mitigate unanticipated problems. A complete and fully coordinated set of construction documents meeting the established objectives can significantly reduce the potential for problems and delays during construction, resulting in lower construction costs.

9. Subcontractor Selection

The subcontractor is the final extension of the team responsible for performing a specific portion of the physical work.  Quality, knowledge, experience, financial strength, and the ability of each subcontractor is carefully analyzed prior to their selection.  The scope of work is carefully detailed and coordinated with other trades to eliminate conflict, omissions and ensure optimum performance.

10. Subcontractor Quality Performance

Wright implements a process at every project that monitors and measures each subcontractor’s skill and overall performance.  Subcontractors are measured for their ability to provide exceptional performance, quality of work, job knowledge, teamwork, communication and financial strength.  Since subcontractor performance is monitored and measured on an ongoing basis, areas of concern or the requirement for performance improvements can be quickly identified and corrective actions be immediately implemented.  As information is updated on each subcontractor, Wright has a considerable quality performance database to access for subcontractor review and selection.

11. Work Supervision and Coordination

Once the work starts, it must be checked continuously and measured against the stated objectives.  All work must be sequenced in an optimum flow to maximize productivity and minimize conflict.  All major items will be double checked to confirm correctness.  Our project teams are hand selected with extensive experience, who possess multiple skills, and represent the most talented building professionals in Northern California.         

12. Commissioning

Wright has developed a “systematic and quality” commissioning process for achieving, validating and documenting the performance of the total building and its systems so they meet the design needs and requirements of the Owner and occupants.  The Commissioning process extends through all phases of the project, from design to occupancy and operation, with numerous checks at each stage of the process to ensure that established and approved procedures are followed.

The Commissioning process includes extensive, detailed and specific training for the facility operations personnel to ensure the continued efficient use of the building systems as originally intended and designed.  The purpose of the Commissioning guideline is to clearly identify the following:

  • Building owner requirements.
  • Building owner specific and/or contractual requirements.
  • Understanding the aspects of commissioning, why it is performed, and who should perform it.
  • Systems that require commissioning.
  • Specific commissioning information required.
  • How the commissioning process works.

13. Close-Out and Turnover

Wright’s “closeout” process is specifically designed and tailored for each project and details every aspect of contractual obligation as well as Owner requirements.  Our management team conducts weekly meetings with the project team to monitor the process, identify critical issues, oversee targeted completion dates, and assist in resolving any closeout issues.   

14. Client Satisfaction

Client satisfaction is our number one goal and we meet it consistently because we work hard to meet all our client’s needs – as a team. The inspection of work-in-progress is performed on a continual basis.   Our client’s input during the preconstruction and construction process is extremely important to us and helps ensure we fully understand client objectives and can provide value added service to each project.  

Project quality assurance begins the day Wright is selected as the General Contractor.  From preconstruction through the completion of construction services, and warranty period, it is Wright’s goal to provide all the necessary services required to alleviate any construction defects and to provide the highest quality construction project.